Accounts, Payouts & Bonuses Policy

Introduction

This document outlines the policy and guidelines regarding accounts, payouts, and bonuses for www.apuestasroyal.com. It establishes the rules and procedures to ensure fair and transparent practices for our players. By using our services, all players agree to comply with the terms and conditions outlined in this policy.

Your Account

Legal requirements

Reference to the “Account” shall mean an account registered by you on the Website after accepting and agreeing to these Terms. By registering an Account, you declare that you are over 18 years of age or of a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether the services available on the Website are legal in the country of your residence. Persons who are under age of 18 years are not allowed to use the Website and/or any services available on it.

You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Austria, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.

Registration of Account

In order to place bets, play games and deposit money you need to register the Account on the Website.

To register the Account, you must provide complete and up-to-date information including a mobile number, e-mail address, username, password and other mandatory information requested on the registration form.

By registering the Account on the Website, you agree to specify your legal name. We may take action to check the accuracy of the information you provide. You’re not allowed to change this data, but there are cases in which you can individually request for changing of data by contacting Website customer support, such as an honest mistake etc.

Account issues

If you forget your password or think that somebody knows details of your personal data, moreover if you suspect that another user is taking an unfair advantage through cheating or collusion you must report the suspicion to us.

Payouts

When the outcome of a Game you participate in becomes determined or, where applicable, www.apuestasroyal.com has confirmed the relevant result of an event and settled the markets; all winnings will be available on your Account.

Deposits

To have a possibility to place bets and play for real money you have to deposit money into your Account. You can deposit at any time online by using your debit or credit card, e-wallet, via a bank transfer or via all available deposit methods. All available deposit methods you can find in “Deposit page” on the Website. Cash or cheques are not an accepted method of deposit.